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ESE Security Portal Help:
Forgot or Lost User Name/Password?

If you are having difficulty entering your proper User Name or Password, please remember Passwords and User Names are "case sensitive".

Retrieve User Name/Reset Password (ELAR Members only. Please read below.)

The Department of Elementary and Secondary Education issues User Names for Massachusetts Educators to view their licensure information and apply for or renew a Massachusetts Educator's License.

The Department also issues User Names for school and district staff, and staff from other organizations, who need access to secure web-based applications available through the Department's ESE Security Portal.

People who have created or updated their user profile through the Educator Licensure and Recruitment (ELAR) application are able to provide more information that allows the Department to securely identify them. The Retrieve User Name/Reset Password link on this page is for ELAR members.

If you use ESE Security Portal Applications on behalf of your school, district, or other organization, please see your organization's Directory Administrator. Your Directory Administrator can reset your password. A listing of District Directory Administrators can be found at: http://www.doe.mass.edu/infoservices/data/diradmin/list.aspx

Often, people who access ESE Security Portal applications for their school, district, or other organization, are also licensed Massachusetts Educators. If this is true for you, you can either use the Retrieve Username/Reset Password tool or contact your organization's Directory Administrator.

If you select the Retrieve Username/Reset Password link, you will find yourself creating what seems to be a 'new' Profile; this is normal. If a Profile exists with your name and personal information, you will be reminded of your User Name once we receive enough information to make a match. At this time, you will also be able to change your Password.

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